Create the Way to Earn in BrandLift

1. From your Loyalty dashboard, go to Programs > Points.
2. Select Add Another Way to Earn > Post a product review.
3. Select Loox from the dropdown.
4. Enter the points amount you wish to award.
5. Optional: Implement a cap on the number of times each customer can receive points for submitting a review.
6. Click Save and make sure the status is set to On.

Create the Workflow in Shopify Flow

After completing the brief setup process outlined above to establish your new Earning Method, it's necessary to design a workflow in Shopify Flow that will notify our application when a customer submits a review.

Important: You'll need to have the integration to Shopify Flow enabled from your Loox Settings> Integrations.

1. From your Shopify admin, go to Apps > Shopify Flow and click Create Workflow.
2. Click Select a trigger and select New review from Loox Product Reviews & Photos' available triggers.
3. Next, click Output > Action and select Add Points for a Review from BrandLift's available actions.
4. In the Customer Identifier field, use the variable {{email}}
5. Optional steps
1. Specify a Custom Points Value: This will supersede the amount you've previously configured in BrandLift.
2. Enable the Suppress Email option: Selecting this will prevent customers from receiving an email about their points, even if you've activated the 'Points Earned' email notification in BrandLift.
6. Click Turn on workflow.

Common Questions

Will the app award points to all my customers?

BrandLift's default setting is to grant Loyalty points exclusively to Members. However, you have the option to modify the Points program eligibility in your settings. For more details, please refer to the Adjust Points program participants section.

Can I connect a different reviews app?

Certainly, you can view all of our current integrations at this location.