Introduction

Launching an effective Referral Program is a key strategy for boosting growth and enhancing customer loyalty. This guide will walk you through the process of incorporating a sample Referral Program terms of service into your business.

How to add a Terms of Service page to your store

1. From your Shopify admin, go to Online Store > Pages.
2. Click Add page.
3. Set the Title of your page (e.g. 'Referral Terms of Service').
4. Under Content, add your terms of service. You can use our example below or customize any of the content to include your own rules.
5. Edit your page preferences, such as SEO, template, and make sure to save changes.

Example Referral Program Terms of Service

Our Referral Program Terms of Service

1. Acceptance of Terms

When you take part in our Referral Program (hereby referred to as the "Program"), you're consenting to follow these Terms of Service ("Terms") and our Privacy Policy. Should you disagree with these Terms or the Privacy Policy, we kindly ask you to abstain from Program participation.

2. Eligibility

To qualify for the Program, you must be at least 18 years of age and maintain an active account with our store. Participation is prohibited in jurisdictions where it would violate applicable laws or regulations.

3. How the Program Works

You can obtain a unique referral link or code ("Referral Code") to distribute to others by visiting our referrals page. When someone makes a purchase using your Referral Code, you may be eligible for rewards or perks as outlined on our Program page.

4. No Self-Referral

Self-referrals are not eligible for rewards. Creating multiple accounts to gain referral benefits may result in account termination and disqualification from future Program participation.

5. Limitations

Only one referral per household is permitted. In cases where multiple household members join the Program, only the first participant will be eligible for referral rewards.

Rewards are exclusively for attracting new customers to the shop. Referrals of existing customers who have already made purchases will not be counted by the system.

Your reward will be issued only after your friend's order has been confirmed as fulfilled, ensuring the legitimacy of the referred purchase.

Sharing rewards on popular coupon websites is not allowed. Rewards are specifically designated for and limited to the Friend who claimed the reward.

6. Disqualification

We maintain the right to disqualify any user from the Program at our discretion. Grounds for disqualification may include, but are not limited to, non-compliance with these Terms, suspected fraud or abuse, or any behavior detrimental to our brand, staff, or other customers.

7. Changes to the Program

We retain the right to alter, pause, or discontinue the Program at any time for any reason. You will be notified of any Program changes through updates to these Terms or other forms of communication.

8. Liability

We bear no responsibility for any erroneous or inaccurate information provided by participants during their involvement in the Program.

9. Governing Law

These Terms are subject to the laws of the country/state where our company is registered.

10. Contact

For any inquiries about the Program or these Terms, please reach out to us.

Your participation in the Program signifies your agreement to these Terms. It is your duty to review and comprehend these Terms before engaging in the Program.