Introduction

The customer profile section offers information on purchases, shipping details, and other useful data. Froonze's Customer Accounts Concierge elevates the user experience with a more comprehensive, customizable widget that seamlessly integrates with our application.

Enable BrandLift in Customer Accounts Concierge

When you incorporate Loyalty & Referrals into the Customer Account Concierge app, the Floating Widget will appear in your store whenever customers access the Rewards section in the customer portal. This convenient link effectively promotes your Loyalty program and encourages more sign-ups.

Prior to beginning the configuration, ensure you've implemented Froonze's customer portal in your theme and added their Integrations plugin.

1. From your Shopify admin, open the app Customer Accounts Concierge
2. Go to Settings panel > Account Page > Integrations
3. Enable BrandLift Loyalty & Referrals
4. Save changes.

Integrate the Account Embed with Customer Accounts Concierge

Incorporating our Loyalty Account Embed within Froonze's Customer Accounts Concierge app will showcase additional Loyalty program information, such as the customer's current points balance.

1. From the Customer Accounts Concierge app, open BrandLift Loyalty & Referrals nav tab preferences.
2. Enable Load the account embedded page
3. From your Shopify admin, open BrandLift Loyalty & Referrals
4. Go to On-Site > Account Embed and enable the feature.
5. Make any edits to the default text or settings:

• You have {{points}} points- The {{points}} variable will display your customers' points amount as a number on their customer account page

• View My Rewards Account - This is the CTA button that will open the Floating Widget
• Set custom redirect path - Use this option to open a different link. If left blank, it will open the Floating Widget.
• Freeform Text - Here you can add any custom text to the Account Embed. This is a great place to explain your rewards program
• Advanced Settings - Use the CSS feature to customize the Account Embed.

6. Save changes.

Style your Account Embed with CSS

To modify the default appearance of the Account Embed, you can apply custom CSS. We offer various themes that you can easily copy and paste to personalize your customer portal snippet.

1. From your BrandLift Dashboard, go to On-Site > Account Embed
2. Go to Advanced Settings
3. In Custom CSS, use the text field to insert the codes
4. Save changes.

Common Questions

Are there any other integrations with customer account apps available?

Currently, our app integration is limited to the Shopify Customer Account Page and Froonze Customer Accounts Concierge. We're actively developing more integration options for future releases!

Do I need a paid plan in the Customer Accounts Concierge app?

Yes. The Froonze app is free to install, but you must add the plugin 'Integrations' to your account to use the integration with BrandLift. Visit their pricing page here.

What can I actually integrate into Customer Accounts Concierge?

The Rewards tab in the customer portal will open our Floating Widget. If you also enable the account embedded page in Customer Accounts Concierge, the Rewards section will load the customer's points balance and add a button to trigger the Widget.

I haven't installed BrandLift app in my store yet. How can I get started?

For those who haven't yet installed the BrandLift Loyalty & Referrals app, we provide step-by-step instructions to set up these programs.

Can I hide the Widget Button from my store?

Yes! If you want to hide the Widget Button, go to On-Site > Floating Widget > Hide Widget. Once a customer clicks the Rewards tab or clicks the link/button in the Account Embed, it will trigger the Widget.

Can someone help me customize the Loyalty Account Embed?

Absolutely! Don't hesitate to contact our live chat support team, and we'll be glad to assist you with this matter.